Dealing with Problems
	Lemon Laws: General information: http://www.defect.com/ Utah Lemon laws: http://www.le.state.ut.us/~code/TITLE13/13_14.htm Mediation attempt to have the parties to the dispute reach their own agreement Arbitration an impartial third party suggests a binding or nonbinding remedy Arbitration Programs • BBB Autoline: http://www.dr.bbb.org/autoline/index.asp • Autocap: Automotive Consumer Action Program